Anyone with a job that involves dealing people (which is most jobs) witnesses “that” customer; the one that you and your co-workers talk about for the rest of the day and you tell stories about later on. We have complied a list of the typical ones you will see in a daily job and suggestions on how to fix it if you are them.

The Loud Talker: This customer doesn’t seem to understand that you are standing right in front of them and can clearly hear everything they say. There’s no need to shout – really.

The Non-Talker: On the opposite side of the spectrum, there is the person that chooses to deliberately not talk to you and ignore all of your greetings and conversations. We get that sometimes people are shy, but it’s always good to say hello.

The Angry: We get it. Sometimes you have a bad day and want to take it out on everyone around you, but really, there’s no need to yell when you don’t get your drink fast enough or you can’t get cash back from a credit card. Occasionally there’s nothing we can do about it, so just sit back, breathe and let us take care of you.

The Cell-Phoner: Teachers tell you not to use your phones in class because it’s disrespectful, and it also just happens to be disrespectful when you’re a customer. Hang up the phone for one minute (unless it’s an emergency) and greet the worker. It’s the right thing to do.

The Story Teller: We love hearing about your dog, or your grandkid, or how your day was, but when you try to fit all three of those, plus your life story into one conversation with a person you just met, it’s a little too much. Pick one topic and stick to it.